Pet Umanah Nigeria Limited is without any doubt one of the leading providers of top quality professional services in the cleaning sector of Nigeria’s economy.
The company undertakes services such as industrial cleaning, general cleaning, janitorial services and pest control, and fumigation services. Other services include, office and home cleaning amongst others.
The uniqueness of Pet Umanah Nigeria limited is in the quality of its job which is second to none in the industry, quick and timely delivery of jobs without necessarily compromising standard and quality, pocket friendly charges and customer friendly disposition.
The company is blessed with a large pool of highly trained, competent, dedicated and highly motivated man power who combine their skills and experience with modern and relevant tools and equipment to deliver world class services to the admiration of clients and envy and surprise of competitors.
Not too long ago, our reporter had a chat with the managing director/CEO of Pet Umanah Nigeria limited, MrpeterUmanah during which he spoke about his company and its services.
SIR, WHAT IS YOUR COMPANY INTO?
We provide top quality cleaning services to corporate organization and individuals across the country.
Our services includes, general and industrial cleaning, janitorial services, pest control and fumigation, pre and post event cleaning, home and office cleaning and many more.
SIR, FOR HOW LONG HAVE YOU BEEN IN THIS BUSSINESS AND HOW HAS IT BEEN SO FAR?
We have been doing this for well over 7 years now and if has been both interesting and challenging, but on the whole we are thankful to Godfor helping us to forge ahead in spite of all the challenges.
SIR, WHAT STANDS YOU OUT IN THIS CLEANING BUSINESS?
Thanks for that question. I would say thatit is the standard and quality of our jobs and the passion, commitment and dedication with which we do the job.
We deliver within schedule without compromising quality and standard. We pay attention to the smallest detail.In fact, we do not overlookanything as far as this job is concerned.
We are efficient and our charges are friendly even though our job is superb.
We train our staff regularly and we also make use of the right and appropriate technology and tools. As a service provider, we always challenge ourselves about what we can or should be doing to improve on our services in order to impress and satisfy our esteemed clients.
WHAT FEEDBACK ARE YOU GETTING FROM YOUR CLIENTS ABOUT YOUR SERVICES?
We are setting fantastic and beautiful feedback from our clients across the country. Most of them are happy about what we are doing. Some of them even refer us to their friends, relations and colleagues.
Notwithstanding this positive feedback, we shall continue to improve, do better, raise the bar higher for the sake of our clients and our prestige and pride as service providers.
Cleaning is not just about mop and bucket as some people think, it is about experience, training and know how. Fortunately, we have all that.
We train our staff every now and then because we know the value of such trainings.
Staff training is meant to be done regularly in order to update them on the latest techniques and development in the industry, “sometimes ago, I read in a book that training is not complete until the trainee becomes a master.That has been my guide”.
WHO ARE YOUR CLIENTS?
We have quite a lot of them but I will not mention any because I have not sought theirpermission. We are in Lagos which is our base, you can also see us in Rivers, Oyo, Ogun and Cross Rivers States. We are also in Abuja and as time goes on we will get to other places, because we are here to stay.
SIR, WHAT WOULD YOU SAY ARE YOUR GREATEST CHALLAENGES SO FAR?
They are quite a lot of them and we try to surmount everyone of them.
At times your staff disappoints by not delivery according to expectations and at other times you have issues with salary because your clients did not remit on time. These are some of the issues but we are responding to them appropriately.
HOW DID YOU GET INTO THIS BUSSINESS?
I would say passion. Passion to serve people. I am very passionate about serve and you know cleaning is service.
WHAT IS THE END GAME OR WHERE WOULD YOU LIKE TO GET TO IN THIS BUSINESS?
Here Mr Umanah broke into a Christian song which runs like this–oh my lord use me as a practical instrument, use me oh Lord”. Wherever God decides, there we shall be, But my vision is to be at the very top of the industry and delivering world class services. My vision is to put smiles on people faces and assist the government through job creation.
SIR, HOW WOULD YOU PRESENT YOUR COMPANY TO A LARGE AUDIENCEAT A SEMINAR OR EVENT?
I will tell them that Pet Nigeria Limited is in cleaning services in a different way, attitude and character. I will let them know that we deliver on time without compromising quality and standard. Our customer service is second to none and we strive always to exceed the expectation and standard of our clients.
I will also tell them that punctuality is our watch word and we know the nitty-gritty of this business. Our staff members are well trained and heavily supported with relevant tools and equipment.
Our charges are pocket friendly and we can boast of a record of consistent performance over these years.
About The CEO
Mr Peter Umanah, Managing Director/CEO of Pet Umanah Nigeria limited is a native of EtimEkpo local government area of AkwaIbom State. He likes reading and sports especially football. His favorite football club is Chelsea fc of England.
Office: No 20, Demurin Road, Off Ikorodu Road, ketu bus stop, ketu, Lagos.